The service attitude was extremely poor, and the location was very remote. Big companies are usually in the terminal where you can walk to pick up the car, but for them, you have to take a shuttle for more than 10 minutes to a very remote location. When we arrived to pick up the car, there was a confrontation involving other customers, and the police even came. We travel extensively and rent cars often in Europe, but this is the first time we've encountered such a company. We will definitely not deal with them again.
“Goldcar company will push you for buy insurance even you had AXA insurance.”
About GOLDCAR:5.3/10
Goldcar rezervation employee pushed us to buy for additional insurance when we checked in. they said to us AXA insurance will not cover my rental days because they will not issue damage invoice when we had accident. Also they want to claim past damage areas to us. We rejected because we did not do anything. Was very bad experience. Please investigate this customer attitude.
About QEEQ:10.0/10
Was really good . Customer service was very good too.
“Great, excpet for the insurance Sell on the counter which was quite aggressive.”
About GOLDCAR:7.7/10
I rented before from Gold Car and the experience was much better than this time. the last time the service was excellent and the car was amazing. this time I was being pushed to buy insurance for a long time even though I have mentioned that I already have another one, and the car was good but felt old and was burning the fuel quite quicker than usual.
About QEEQ:10.0/10
Booking was great, I like this site a lot.
Price Drop protector actually works now, it didn't before.
saved me around £30.
Most horrible customer services you can find ever, they are racist especially if you are not greek, and scammers, If you want to enjoy a good vacation stay away from goldcar.
Waited a long time for pick up. They would not accept Amex and forced me to buy insurance. If I did no they would not rent the car seeing I did not have visa or MasterCard with me.
About QEEQ:10.0/10
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