Great, excpet for the insurance Sell on the counter which was quite aggressive.
M.Douh
Greece
Reviewed: Tue, Nov 12, 2019
About GOLDCAR:7.7/10
I rented before from Gold Car and the experience was much better than this time. the last time the service was excellent and the car was amazing. this time I was being pushed to buy insurance for a long time even though I have mentioned that I already have another one, and the car was good but felt old and was burning the fuel quite quicker than usual.
About QEEQ:10.0/10
Booking was great, I like this site a lot.
Price Drop protector actually works now, it didn't before.
saved me around £30.
“Goldcar company will push you for buy insurance even you had AXA insurance.”
About GOLDCAR:5.3/10
Goldcar rezervation employee pushed us to buy for additional insurance when we checked in. they said to us AXA insurance will not cover my rental days because they will not issue damage invoice when we had accident. Also they want to claim past damage areas to us. We rejected because we did not do anything. Was very bad experience. Please investigate this customer attitude.
About QEEQ:10.0/10
Was really good . Customer service was very good too.
Had to wait almost 30 minutes for shuttle even though I provided flight details.
Car had problem with electronics (tire pressure warnings, brake warnings).
Je n'ai récupéré qu'une partie de ma caution "essence", malgré un contrat/constat signé au moment de la restitution. $
Il faut maintenant que je passe plusieurs heures à essayer de récupérer la somme manquante.
C'est vraiment pénible et insupportable.
About QEEQ:10.0/10
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Customer Service
Great, excpet for the insurance Sell on the counter which was quite aggressive.
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