Didn't realise that company not actually based within the airport but that didn't actually matter as we were picked up (and dropped back off) quickly and easily by staff. Aaron was really helpful and process was quick and easy. Returned car early without any problems.
“I was abused but the manager when I got to the rental place - I was made pay £105 more!!”
About Easirent:3.3/10
Horrific - made me pay more - I couldn’t even afford to eat that night because of it. Scammers the lot of them!! Verbally abused - swore at - shouted at -
I pointed out that their office had cctv and he stopped shouting and swearing - after all that the car was dirty. When I left the car back they demanded they see my fuel receipt and told me if I didn’t have it to prove that I got fuel within a 5 mile radius that I wouldn’t get my £95 fuel deposit back!! Ever heard of gdpr?! AVOID
I am in the process of writing an official review of my experiences of renting a car from a range of rental companies in and around Belfast International Airport.
A brief overview on renting a car from Easirent was that it was a difficult process, with little help or trust from staff and minimal customer service. From time of arrival to driving away the car took 2 hours and 15 mins. During my time having the Easirent car, I never felt comfortable having your car during the rental period for several reasons.
All in all, the overall rating of rental was poor.
“It's disgusting how the staff scare you into taking out extra insurance at £42 per day..”
About Easirent:5.0/10
I will never use easirent again, in fact I will express my feelings to anyone else that needs car hire, the whole experience was horrible
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Customer Service
Great value, great service but delays not good
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