Santorini Island Tour

When returning the car, I was informed that the actual return location was different from the one chosen during booking. Athens city was very congested, and there were many one-way streets. After much hassle, I reached the return location, only to find the fuel gauge was down by 1/8, and was asked to pay for refueling. I have complained to the rental company, but the issue remains unresolved.

Satisfactory

It was quite late when we picked up the car, probably due to the last flight. There was no car inspection arranged; we just filled out a form, which stated that we received the car with a full tank, and were handed the keys. We found the car ourselves in the parking lot. The car was in great condition. We originally booked a manual, but it was upgraded to an automatic, which we were very satisfied with.

The desk staff were not friendly... The directions to the car were not as promised on the website; there was no dedicated staff to lead us. They just asked people to sign the form without detailed explanation... Very dissatisfied... The car itself was OK...

Exact car model as booked. Super friendly and relaxed staff. I just needed my passport, driving license and credit card and got the keys. Drop off was very easy. Returned full, quick check of the vehicle and the deposit was released. Very positive experience. No upsell at the counter they just made me aware that I had basic insurance but didnt try to sell any extras.

Great customer service and easy booking process. Very transparent terms and conditions and excellent communication througout.