Very bad experience with Fast Rent a Car

A.Alghamdi

United Arab Emirates

Reviewed: Mon, Jun 17, 2019

About FAST RENT A CAR: 3.0 /10

I booked Ford Explorer and it’s supposed to be 2019 or 2018 model. They gave me 2017 Toyota Prado and promised me to replace it within one day which they didn’t commit to. They never answer phone calls despite tens of calls and once they answered they customer service was extremely bad! Never recommend them again.

Large SUV | ford Explorer 7 Seats or similar

1 days rental

Relevant Reviews on FAST RENT A CAR Dubai International Airport Terminal 1 Arrivals

Todd Pansy

United Arab Emirates

1 days rental

Reviewed: Tue, Feb 5, 2019

About FAST RENT A CAR: 4.0 /10

There was no one at the pickup and return counters, and the provided phone number was unreachable! When picking up the car, it only had three-quarters of a tank of fuel. I asked if I would be reimbursed if I returned the car with a full tank, and they said yes. However, when I returned the car, I did not get reimbursed!

A.Alotaibi

United Arab Emirates

1 days rental

Standard | Honda Accord or similar

Reviewed: Fri, Feb 7, 2020

“Keep going”

About FAST RENT A CAR: 10.0 /10

Excellent

About QEEQ: 10.0 /10

Excellent

M.Alam

United Arab Emirates

1 days rental

Small SUV | Mitsubishi Eclipse or similar

Reviewed: Tue, Oct 22, 2019

“Good experience, pickup was a little bit long, besides that, it was all good”

About FAST RENT A CAR: 8.7 /10

I did have to wait a while before the car was ready. Usually I wouldn’t mind but with a tired crying baby it was hard. i was expecting and looking forward to driving the Mitsubishi Eclipse, i was given a ford eco sport, car wasn’t too bad.

About QEEQ: 10.0 /10

Booking was easy through the app. I would recommend and use it again considering the prices are really good.