Fast and smooth transactions. I am doing repeated bookings.

Acceptable, but the car was too old and the price was high.

The rental company didn't send me a confirmation email, which delayed me by over half an hour when picking up the car! The key point is I was rushing to catch a flight! Arrived to return the car close to 2 PM; my flight was at 3:15 PM. They delayed me for over half an hour, causing me to run with 40 kg of luggage to check-in. Didn't even have time for a tax refund, losing me some money.

The counter staff did not help me good enough and spent a long time to finish the process. they did not give any attention to the customers. As well as, they down grade the size of car for me, gave me a smallest size car to me. I had to tell them , I had reserved the 1500 cc car but they tried to give me the 1200 cc car(Honda Brio). This was a bad experience I got from Chic Car.

Counter service staffs were extremely friendly. Skeptical of them at first due to the number of comments on how they tried to made renters pay the damages after return. Certainly did encounter the staff deliberately try to find a damage upon returning. Therefore do drive safely, to ensure yourself a safe ride and a "safe" return condition. Overall recommended to go ahead and rent with them :)

easy booking process

Car was good for trip. Returned two days early but no refund, not happy for this.