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Live chat Email us Service Code: 9255102329
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9255102329
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From Rotterdam to Groningen

Reviewed: Sun, Sep 8, 2019
About Europcar: 4.0 /10
The car model was significantly different from what was booked. I reserved a more expensive Renault Megane Estate but received a much cheaper Hyundai i30. Even though a Megane was parked nearby, they claimed it wasn't available. The delivery person incorrectly informed me it was a diesel car, but it was actually a three-cylinder petrol engine, which vibrates heavily. This misinformation almost caused me to refuel incorrectly. However, the car pickup and return process was very smooth and convenient, and on weekends, they opened 15 minutes early for pick-up.

Relevant Reviews on Europcar ROTTERDAM CENTRAL ST*IKC*TILL 3006

Eudora Dan

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Reviewed: Sat, May 4, 2019
“Rotterdam-Giethoorn-Dam-Alkmaar-Den Haag-Amsterdam”
About Europcar: 6.0 /10
The car pickup location in Rotterdam is not far from the station. The staff are friendly and their explanations are clear. The drop-off parking lot at the airport was hard to find due to road construction. When we called Europcar for help, they just told us to follow the signs, but the signs were small and confusing. In the end, it took us an hour and we only found it with the help of a police officer.
About QEEQ: 10.0 /10

Gloria Louisa

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Reviewed: Fri, Nov 24, 2017
About Europcar: 2.0 /10
The car rental company provided very poor service. They charged a deposit of 675 euros for the car, and even though I returned the car in perfect condition with no issues during the inspection, they kept my deposit after I returned home. When I contacted the company, they claimed the car was lost and that I was responsible. Absolutely ridiculous! I am flying to the Netherlands next month on business and will take the police to their office to resolve this. I am determined to pursue this matter to the end.

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