The manager Karen/jelly (sorry) has been nothing but wonderful to us! Even upgraded our vechile free of charge!
Definitely will be contacting her again for future visits.
The distance from the airport was unclear, and there were no clear instructions on where to wait for the shuttle. After making numerous calls to customer service, I finally found out where to wait, but the shuttle took a long time to arrive. At the rental office, there was only one person working, who was overwhelmed and it took a long time to get the car. When I wanted to return the car a day early, I called the local office during business hours but no one was available. They told me to wait for twenty minutes, but I waited for an entire hour with no contact. I eventually had to call customer service again to get in touch. Such a waste of time!!!!
Well well, firstly what was advertised was $89 per day plus insurance. When I got to Atlas rental the lady behind the counter proceeded to explain why I was an idiot to use easyrent cars platform. Then proceeded to charge me an additional $300 for insurance and extras. Overall, poor service, poor 3rd rate experience. As someone whom travels extensively and rents vehicles on a regular basis I won’t be using Atlas again - furthermore, I ended up with two insurance policies for a 2 day car trip and paid $400 for these - crazy. Anyway the trip was good, however atlas (no thank you)
The rules say that the security amount will be refunded within 10 working days.It will be more than 10 weeks, Even though,I didn't get back my refund.Whenever I contact customer care,they promises that the security amount will be 2 business days..They said to me like 8 times..But no use.Try to get back my money.thanks.
the car i booked was not the car i got when i picked up the car.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Atlas TUGUN (GOLD COAST)
Antony Delia
-
-
-
-
View more >A.Dare
-
-
-
-
View more >H.Ferreira
-
-
-
-
View more >Khizar Hussain
-
-
-
-
View more >S.DSouza
-
-
-
-
View more >