Decent but one major issue spoiled an otherwise good experience with Volta
Steven Padmore
Greece
Reviewed: Tue, Jul 2, 2024
About VOLTA 4u:8.0/10
Generally okay but let down over the childs seat. Was offered two different types on collection but didn’t know which type to take as my daughter arrived late that night. Agent advised to take one type but he’d make sure that the other was available to change to that night if needed. On going to change it that night the agent at the desk had no knowledge of it and no alternative car seat. Being over an hour away from Heraklion it would have meant a return two hour trip to switch the next day. Very unimpressive.
There are no direct-operated outlets on Crete Island, and this was not disclosed in advance when selecting cars during booking, which resulted in a significant waste of time during pickup.
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Customer Service
Decent but one major issue spoiled an otherwise good experience with Volta
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