Excellent experience - I would use Surprise retail again.

I rented a car from this company and extended the rental twice. During the first pickup, the female staff at the front desk was very friendly and professional, providing a car in excellent condition. The second extension was smooth as well, and I kept the same car. However, during the third extension, the front desk staff was an older gentleman who insisted on giving me a different car. It took over 20 minutes to switch to a car with less-than-ideal condition. On the third day of driving, the car's battery died after parking for two hours near the Acropolis. I contacted the rental company, and they sent someone (on a motorcycle) to jump-start the car. I immediately requested a battery replacement or a different car. After driving to the rental company's location near the airport, their technician claimed that the battery issue was my fault and asked me to pay for the replacement. After a 20-minute discussion during which my group strongly insisted, the company replaced the battery (which took only five minutes), and the car worked fine thereafter. Returning the car was the most tedious process I've ever experienced—various inspections were done repeatedly, causing the return process to take about 30 minutes. Overall, my experience was good, but there were issues with the attitude and methods of certain staff members.

Still waiting on 800 euro refundable insurance, which will take 10-15 business days, but I don’t foresee any issues with the refund. Overall, experience was great. Cheap prices, good condition car, helpful staff.

The people waiting for me that oriented to the shuttle was not at the time and also was not identifying himself by being from the company. So we waited more than 1 hour.

No USB charging port. No cruise control. Manual key entry. A little more modern and a bit less basic would be good

No comments. Shuttle drivers good Enjoyed exploring Greece with Easy Rent Cars

Highly recommend SurPrice and Mini Fiat 500 for 2 per. Professional service.