The rental process is straightforward, both for picking up and dropping off the car. The staff is friendly. However, they didn't have the Nissan SUV I reserved and gave me a 5-seater Kia instead.

The instructions during car pickup were unclear, and they didn't explain which fast lane to use. Additionally, they overcharged me 100 lira more than the order.

Overall, it's okay. The car is relatively new, and the pickup and drop-off were relatively smooth.

Not bad, diesel POLO, 16,000 kilometers, the car is in great condition and very fuel efficient. Picked up at Garenta airport, returned at the airport, super convenient. The 300 lira deposit was refunded to my account just 3 days after returning to the country.

Like: The car was literally brand new having 13 Kilometers. Car was not clean due to rain while being stored but one of the staff gladly washed it for me.
Dislike: Not a big issue but Garinta’s car pickup and delivery is off site, a very nice shuttle van takes you once you finish the paperwork to pick up your car. You need to tag the location on Google so that you find it easily upon returning the car.