Rather dodgy sales pitch on the extra insurance but unfortunately this is normal in a lot of places. They were quick to help with a tyre pressure light on the car and were friendly, especially on drop-off. Another thing I didn't like was that you have to pay the deposit and everything else on the same credit card - resulting in unnecesssary fees for the customer. Additionally, I was asked to clean the car before drop-off - this is for the purposes of inspecting for damages on return, so don't worry about paying for and spending time on a full wash. Overall it was a good car and decent experience.
Had to wait for car to be filled up with gas, it hadn’t been washed and on return was told I had to have washed it.
Too much time spent by employee checking every single inch of the car, something not done in USA where people look for obvious problems like a crash.
That's the second time I rented the car with you guys, the services are great, EXCEPT for one thing. You try to push us to buy your additional insurance too much, it is kind of an uncomfortable situation. I kept repeating over and over that I was not willing to take it, if I didn't have the hotel booked already I most probably would give up of the rental.
About QEEQ:8.0/10
Good as always, I only use this website to rent cars.
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Customer Service
Good experience overall
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