AVIS claimed they don't have the car category that I booked and told me I must upgrade for an extra charge even though it's their fault. Very bad service.
About QEEQ:10.0/10
Reply by Qeeq: Thank you for your review of QEEQ.
We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us.
Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.
In contrast to other car rental agencies, AVIS still uses plenty of paper. This spends time at the counter (I waited 40 minutes at the counter, although I was second in the line) and is also less safe. For instance, instead of SMSing the immobilizer's code, they write it on a little piece of paper within the car itself, thus making the car more vulnerable to theft.
“Good experience, no problems at all with Easycars”
About AVIS:8.7/10
They did not cancel the USD700 deposit automatically; I had to call and ask them to cancel it.
About QEEQ:9.0/10
Booking platform is good, easy to use; price was great, information was complete. I used the service to ask them to contact AVIS for the deposit problem, but did not hear back from them.
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