I had to send my wife and infant baby to the hotel in a taxi which cost the same as the rental car
Portugal
Reviewed: Sun, Jul 7, 2019
About Centauro:6.8/10
Took FOUR HOURS too pick up the car.
1 hour line to catch the shuttle to the offsite location
3 hours line at the counter to pick up the car, due to extremely high demand and poor pre-check process
We booked with Centauro because the ratings were pretty good, but our pickup experience was terrible. Be aware that the location is off-site and farther than the other rental car companies. The conditions of the pick-up building were very sparse (no soap in the bathroom, for instance) and we were given an extremely beat up vehicle. We were worried about having issues with all the existing scratches when we returned the car, but thankfully my husband took pictures of the pre-existing damage and we were able to return the car without issue. Also be aware that you will be charged over 1,000 euros as a deposit if you decline their coverage.
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I had to send my wife and infant baby to the hotel in a taxi which cost the same as the rental car
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