Excellent, received a new car with only 6000 kilometers. Toll fees and ferry fees were directly deducted. 12 days cost just a little over 1000. However, I didn't receive an email statement.
I initially booked a BMW iX40, but the rental company didn't actually have the car. After some on-site negotiation, I ended up with a diesel Skoda station wagon from the neighboring AVIS location. From a vehicle perspective, this was a downgrade, but the rental company provided good service, even offering a full tank of fuel. The car was brand new, had 4-wheel drive, and performed well, especially for driving on mountain roads in Norway. However, on long trips, the person sitting in the middle of the back seat might find it uncomfortable.
Scam company! Twice, they blamed existing scratches on me and charged me over 6000 RMB conveniently matching the insurance deductible. Even with clear videos showing the scratches were already there, they ignored it. Don't be tempted by cheap prices; rent from Budget or Avis. I'll fight them to the end and sue them. This hassle has already wasted half a month of my time! It's outrageous! The local staff wouldn't answer calls or emails, and although they're only supposed to hold a few hundred dollars, they have the power to overcharge your card!
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