There was an issue with the car during the trip. As we didn't have a phone to contact Klass Wagen, the police stopped and helped us out as the car wouldn't start. They used their police car to charge our battery on the side of the motorway, it took an hour but then all was good. Afterwards everything was fine for the rest of the trip.
“Very threatening and aggressive upselling by Klass Wagen staff.”
About KLASS WAGEN:5.0/10
Absolutely disgusting service.
Unbelievably aggressive attempt to sell full insurance product, through veiled threats on risk of losing deposit.
This has been my worst car hire experience in my life.
Had to wait for car to be filled up with gas, it hadn’t been washed and on return was told I had to have washed it.
Too much time spent by employee checking every single inch of the car, something not done in USA where people look for obvious problems like a crash.
Worst car rental company I've ever dealt with - used bullying tactics to try to sell me their insurance and when I refused they kept my pregnant wife and little toddler for over 1.5h out in the middle of the night. When we returned the car they tried to charge us for pre-existing damage and it turned out they didn't have a clue about the condition of the cars they are renting out, but still haggled for over an hour. AVOID LIKE THE PLAGUE!!!
About QEEQ:8.0/10
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