IWS Taoyuan Branch Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Todd Southey

Taiwan(China)

Reviewed: Sat, Dec 14, 2024

About IWS: 10.0 /10

During my trip to Taiwan, I was fortunate to experience an excellent car rental service. From the very beginning, the staff showed incredible enthusiasm and provided detailed introductions to the vehicle's various features and operations, filling me with expectations for the journey ahead. Their service was not only friendly but also very attentive. They specifically mentioned Taiwan's traffic conditions and important safety precautions, which made me feel well cared for. Regarding the vehicle, the car I rented was a model that was only one year old, and I was very satisfied with both its performance and appearance. During the short 8-day trip, I drove nearly 1,000 kilometers, and the fuel cost was only about 1,200 TWD, making it highly fuel-efficient. Overall, the condition of the car was excellent and added great joy to my journey. However, there was one drawback. When receiving the vehicle, I noticed one tire looked flat and informed the staff, but their response was that it was naturally like that. Later, the car's system indicated low tire pressure, so I contacted customer service. I went to a gas station to inflate the tire and had it checked at the rental company's service center, and thankfully, it turned out to be nothing serious. It did not significantly affect my trip. In summary, my car rental experience was very pleasant, and I was satisfied with both the service and the vehicle. For friends planning to travel to Taiwan, I highly recommend this car rental company. Rating: ⭐⭐⭐⭐⭐ (4.9 excellent rating)

About QEEQ: 10.0 /10