The car provided for pickup was an Elantra, and its condition was quite good. It has low fuel consumption, making it completely sufficient for travel around Riyadh without adding mileage. Most parking spots are in free parking lots.
Can you believe it? Renting a car in Riyadh, the capital, with all the necessary procedures completed, took over 3 to 4 hours! Having to pay a deposit of 2500 SAR was acceptable, but they took almost from 11 PM to nearly 3 AM to finish processing and hand over the car! Every time someone came by, the staff stopped working just to chat with them! It's more horrifying than 'lightning's 'hahaha'! And if you think that's the end, the real nightmare comes later. When returning the car, we handed the keys to the staff inspecting the car in the parking lot, completed all procedures at the counter, confirmed multiple times that everything was fine, and then left. However, when I went to rent another car in the next city, they told me I hadn't returned the keys! I requested the staff to make a phone call to confirm, but they directly refused and told me to make the call myself. After much effort, I contacted them through the rental platform, and they finally acknowledged it was a misunderstanding. Yet, renting again took another three hours!
كانت عملية الاستلام والتسليم جيدة وارتحت للتعامل معهم في كثير من حجوزاتي
About QEEQ:10.0/10
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