Long wait to check in and out
Non maintenanced vehicles
Slow dragging and required a oil change. The next day I begin my rental the oil change signal continued to come on, dirty, shoes under seat and trash in doors and backseat.
Overall horrible experience will never rent from Ace again.
Ripoff once they get your money they bring out raggedy cars, taking advantage of out of towners.
We were upgraded to a better car than what we reserved and everything else was solid. Overall a very positive experience.
About QEEQ:10.0/10
We had an ideal experience with Easyrentcars.com. The initial price was unbelievable and they even re-booked it with an even better rate. The value was off the charts. We will definitely be using them in the future.
Amount due at pick up was not even close
Amount was to be close to 180.00 Clerk did not want to see invoice number,instead he ended up charging me for another persons rental of 3 days instead of my 7.My rental went from 180.00 to near 400.Not the best experience i have have with car rental,nickle and dimed me to death.Most likely not rent wit company again.
“I do not recommend Ace car rental, they did not deliver on the reservation promise”
About ACE:4.3/10
When we arrived to pick up the car we were told the car we reserved for $61 was not available and had to pay for an upgrade vehicle they then added collision insurance that we declined and charged us $195. Customer service was no help, I would not recommend renting from Ace, it was also an additional shuttle ride
I was supposed to get the price of $230 but ended up paying $305.
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Customer Service
Terrible
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