They over charge me, made me buy their insurance ever thought l had the insurance with easyrentcars.

Buen servicio

Buen servicio

La atención fue muy buena y cordial. El vehículo no estaba del todo limpio.

La reserva la hice con todos los seguros que me ofrecían, sin embargo en el local de Zezgo me informaron que si tenía un siniestro igualmente iba a tener que pagar por lo daños y posteriormente reclamar a Esyrentcars o la compañía de seguros contratada por la devolución de lo abonado. Esta condición no me pareció cómoda para mí, más allá que no tuve siniestro. Estimo que la próxima vez contrataré los seguros en el mismo local al retirar el vehículo.

First they charged me an insurance fee that was not described in my rental agreement. Secondly they gave me a car that was unable to drive. The car was in trouble with balancing. The roof inside the car was all stained. I wasted time going back to the store. Then they gave me another car that was better, but so far of expectations for the amount charged. Poor experience and I will never rent a car there or recommend it to anyone.

Warn better about these types of events.

No one answered the phone and the voicemail is some random person

Location needs to be updated and could be cleaner. Didn’t like that i couldn’t use my own sunpass which I’ve always done with other companies. Also booked with insurance via EasyRentCars But was still able to use mine but Couldn’t get refunded for the difference.