All good but the price asap asked me to pay to extend felt like they took advantage of my situation.

There was essentially no service. Around 7 PM, there was no one at the return location, and the signs were extremely unclear. We had to ask people from other rental companies to find the return spot. We called the service desk and someone finally came over to check the car but refused to take us to the international departure area. The positive review is for the car: a new vehicle with only a few thousand kilometers, fuel-efficient and easy to drive, but with five people and luggage, the power felt a bit insufficient and the car slightly shaky.

The staff were very professional and I am extremely satisfied!

The service attitude was quite good, and the explanation was very detailed. Probably because we arrived late, there were no queues. Their store is right at exit 2 of the airport, which was fairly easy to find. It took about 15 minutes to complete the paperwork and inspect the car. Returning the car was also smooth.

The rental company's service was excellent and there were no major issues. The main problem arose when the car was damaged during the rental period. Even though I had purchased theft and damage insurance, I was informed that, aside from the insurance cost, I also had to pay 5350 baht in compensation. They said it was within the insurance deductible. I don't understand why I bought insurance if I still have to pay this amount.

Hope you have a promotion again.