Original van was provided in palm beach with bald tires which I had to swap out in Orlando.

good service. Car clean, good conditions. I just not happy they push me to buy toll road card when it is not as necessary as they said and it is more than $40 usd. If you will rent a car in Florida there is more options for transit, not mandatory buy the toll card. The rest was good.

booking good

Overall it was excellent. The only issue was that the rear tail light was broken ....not the light, the glass covering had been in an accident.

The wait for the vehicle was horrendous and I almost missed my interview because of it. I had even reached out to make sure I would get the keys immediately and was assured it would be a quick process. After a 25 minute wait for the shuttle I was told there was a minimum of a 30 minute wait to receive the vehicle and was given a number. If the woman in front of me hadn't switched numbers with me I would have missed my interview and it would have been a completely wasted trip from NY to FL.

She was working by herself .No way she could serve two people together.

Yes , because I dropped off to hotel .The hotel helped get a ride to the Airport in 20 minutes.

Had to wait while they cleaned the car after it was delivered to me. Gas tank was nearly empty upon receipt.