frustrating

The pick up shuttle never showed up. We finally took another shuttle to get to the car rental area. After we got there, they were telling us that the car insurance that we had bought through Easycarrentsl.com was not good and we should buy their insurance. After a. Loy of haste, we conveniences them that between our insurance, credit card and $10/day insurance that we had bought through the rental website we thought we were covered and we didn’t need to buy a fourth insurance for the car. Extremely disappointing experience. Won’t recommend them at all. And they should be investigated for trying to defraud the customers.

Please post my note about E Z Car Rental to help your other clients.

On making a rental order, the deposit required should be made clear!

Could have more staff at counter. Anyway you were better than the rest

The online process was great. The staff at the Ft. Myers was amazing. However, I called to verify the price that was going to be charged to my card and what she told me and what was charged was different. We found the discrepancy. However I do not understand why she wouldn't have included that in the price when telling me the final cost over the phone.

Like: great people and great car. A1