Terrible from all aspects, picking up, condition, add on prices. etc etc

We returned the car at 9:30 am, but no one was there. Called and were told someone would arrive in 10 minutes, but it took 30 minutes, almost causing us to miss our flight!

It was a bunch of crap. I pre paid for a small car and they said they didn’t t have one because of st Patrick’s day. They then make me pay $80 over what I already paid for the car they switched me into. Normally when this happens I do not pay an up charge for the vehicle they want switch me into. I had no choice as this rental location required off site pick up from the airport and there were no other rental car companies near by. Felt totally taken advantage of. I don’t think they even applied my area payment to the rental. When I tried to dispute the charges I was made to feel as though take it or leave it. This was a terrible experience.

No aceptaron mi mastercard de débito para la fianza, otras empresas sin la aceptan. Tuve que coger un seguro para evitar dejar la fianza.

Add drop off location to the rental agreement. We had to look it up on the internet.

We had a little trouble figuring out where to meet the shuttle to the pick-up point but we eventually figured it out with a couple phone calls to the Easirent people. I called again before we dropped the car off to inquire about tolls and they were able to help as well. However, in each phone call, they were in a hurry to get off the phone which meant I had to repeat my questions because they didn’t take the time to listen the first time.