i booked toyota but nissan was allocated. and windows and door lock were manual, not auto, amazingly oldfashion. the received car has scratch at my receipt but car document didn't have record of damage, that will trigger trouble on late upcharge by non responsible damage.
also check in took quite long time, many people waiting 30min or more..
Like: I liked the quick friendly service once I got to the counter to pick-up my van. Been to Hawaii many times, there is always a long line to pick-up your car. The van was perfect, exactly what I needed. The price was by far the best I had seen anywhere else. When we dropped off the van they helped us quickly and had a shuttle waiting to take us to the airport. Dislike: it would be great if there was a line exclusively for people who have ordered and prepaid for a car/van, even on weekends.
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Customer Service
Excellent
Dislike: A little difficult finding shuttle at the airport.
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View more >Dislike: it would be great if there was a line exclusively for people who have ordered and prepaid for a car/van, even on weekends.
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