The process of picking up and returning the car was quite fast, but the drop-off location at the airport at night lacked lights and signs.

The counter staff did not help me good enough and spent a long time to finish the process. they did not give any attention to the customers. As well as, they down grade the size of car for me, gave me a smallest size car to me. I had to tell them , I had reserved the 1500 cc car but they tried to give me the 1200 cc car(Honda Brio). This was a bad experience I got from Chic Car.

Some scratches on the car body but overall good condition and well maintained. Staffs at the counter was friendly but the staff at the pick up could have been a bit more helpful with the explanations.

None

Not much to say, not a single problem with the car. Great experience! The only difficulty we went trough was the language. Sometimes it was difficult to understand each other during the pick-up process

Car was generally good and well maintained. Service staffs were generally friendly.