First the car given was not the Focus that I ordered, nor in same class. A lower class Honda Jazz. Second it had more than a few scratches etc, making the car inspection pointless, but even more crucial. Third, the overall condition was quite poor, and not washed. The car air-conditioning, right wing mirror were not working too.
Made a booking for unlimited mileage but was given limited mileage at check in. The proposed repayment of 1500 excess of 14-28 days isrediculously long.
The whole process from waiting for the shuttle bus at the airport to getting the car needed around two hours. Only one counter opened on the day of car pick-up, so there was a long queue. Otherwise, it was good.
staff were really excellent and the process smooth. The pick up was about 8 minutes walk form airport - and was told shuttle would take 15-20 mins to arrive so maybe not so good if mobility problems
Like: Price Dislike: People who gave me car was not friendly
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