So happy Advantage was still open so we could pick up our car since our 2nd flight was cancelled and rebooked 6 hrs later. I was able to call to make sure Advantage would still be open and a car would be available and also reassure my husband we wouldn't be stuck without a car. We had to extend our time with the rental car and Advantage was great to work with. We kept the car for 5 more days. The only negative was the smell of the car. Previous smokers, I would imagine, permeated that stench and the smell seemed to get stronger everyday.

Easyrentcars was easy to work with and the price watcher let us know it found a better price and saved us $53.

I had requested special services ie a wheelchair. The staff at Advantage sent my partner outside to get help. The staff outside sent my partner back to Advantage claiming they should provide the wheelchair assistance. After all the back and forth we eventually received wheelchair assistance from an Advantage employee.

The booking platform was a bit challenging and not very intuitive. After tinkering around I was able to book my reservation.

The shuttle was very late picking us up. After the person at the desk spent 15 minutes trying to upgrade me to a more expensive car she spent just as long persuading me with hard sell tactics that I needed more insurance. Being tired after a 10.5 hour flight I lost the will to argue and then paying for the extra insurance and deposit was equally stressful. When we first saw the car the outside was dirty and had damage to the front bumper. It was the only car available so we had no choice but to take it. In all it was a very unpleasant experience.

A long wait, late at night, to get the car. I declined all extra insurance, but the agent at the counter put me down for extra liability coverage anyway. I initialed a box that accepted this, thinking I was initialling to decline extra coverage. I didn't discover this until returning the car. Bottom line - I feel I was scammed out of USD $226 and will not rent here again.

The time it took to pick up car was unacceptable.Girls behind counter didn't seem to care how long the people in line were waiting.They had no economy class vehicles left that I had rented months ahead of time,therefore we were given a mini van and it of course cost a lot more for gas than I would have needed to spend.I will be looking else where next time to rent.