Good rentcar

The service attitude of a front desk agent named John at Advantage is very poor. He always tries to upsell additional insurance and other services to Chinese customers. When I refuse to buy, he becomes unfriendly. For example, he pushes for upgrades on insurance, toll fees, and purchasing fuel from them.

The queue was quite long, and I ended up spending an extra $50 on gas. Although I told the customer service that I didn't need to return the car with a full tank, they still selected that option for me. I feel like I was scammed.

Long wait

waited 30 minutes in line. did not have correct class of vehicle. tried to talk me into a more expensive vehicle. wound up taking a vehicle in a lower class than originally reserved.

Like: The staff was very friendly and very helpful I would like to thank them for helping me there's nothing I didn't like the staff was wonderful staff was very nice nothing to complain
Dislike: The staff was wonderful I have no complaints