The staff didn’t accept eVoucher when pick up the car, the renter must give them a paper voucher even we are in 5G world. The staff at parking location did vehicle check in advance but be sure that the renter must carefully check again to be play safe...
The service is okay, but there's no Chinese service. Fortunately, I understand some English; otherwise, it would have been impossible to manage.
The main issue is the rental policy, which feels like a bully contract. Initially, I booked to pick up the car in Chiang Mai and drop it off in Bangkok, so there was an extra fee for returning the car to a different location. Due to a change in plans, I switched to picking up and dropping off at the same location in Chiang Mai, but despite multiple attempts, the extra fee wasn't refunded. I find this unreasonable!
Counter staff at chic rental was incredibly helpful and courteous, beyond my expectations for customer service despite a language barrier they went above and beyond to ease the process
About QEEQ:10.0/10
I have booked multiple vehicles and each time the reservation was accurate, great deals with plenty of choices
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