Sao Miguel easier to drive

Poco flexible para efectuar cambios. No pudimos cambiar el horario de recogida ni el lugar de recogida. Era simple y facil pero no les dio la gana de facilitarnos lo que pediamos.

Hicimos lo que inica QEEQ nos pusimos en contacto del Ilha Verde pero no sirvio para nada. La posibildad de cambio que comentan en la reserva no se puede hacer con Ilha Verde. Estan totalmente cerrados. A pesar que lo hicimos con tiempo. Una lástima

Terrible experience. We booked a car for 12pm, but did not receive a car until after 14.30pm. 2.5 hours of waiting with 8 other people who had also booked cars with Ilha Verde that were not available. This was so frustrating, and I had 2 small children that were going nuts in the airport trying to wait. And we had to wear our face masks the entire time, unable to breathe in the hot airport terminal. After 2 hours of waiting and not getting any information from the representative, another employee came to tell us the owner had been trying to save money by cancelling the insurance on some cars during the pandemic, so they were waiting for cars to be be returned and cleaned before they could be given to us. Terrible experience, would never book a car with them again.

Had to pay 10 euros to have the car washed?? Why??

The car was terribly noisy when acting on brakes and turning both sides.

We did have to wait in a long line to pick up the car.

We needed to switch drivers and if we had booked directly with Ilha Verde we could have done that without an additional charge.