All went well

Waited for the shuttle bus at the airport for at least 45 minutes, even had to call to urge them; then had to queue at the store, very slow service, took at least another half hour to complete the paperwork and get the car, severely delaying our schedule.

I originally booked a 7-seater car, but due to a flight delay, I arrived a day late and the 7-seater was no longer available. I had informed the customer service beforehand to hold the car for me, but the rental company claimed they didn't receive the notice or weren't clear about it. I had to switch to a 5-seater. The final car was a Volvo XC60 in great condition. Also, since I purchased full insurance from the third party, the rental company required a £1500 deposit, which would be refunded after the car is returned without issues. This wasn't clearly stated beforehand.

They pushed insurance which wasn't useful at all. Still ended up spending more money.

Easirent we’re very efficient lovely helpful staff. Car very clean. Great service

Yes it did price on pick up cheaper than when first booked thanks to QEEQ

The car that i ordered was not available. i was offered an "upgrade" - pick up track.... poor choice. poor condition, broken tail light. got a feeling that the only thing that this company is looking for are ways to make me spend more money (super expensive additional insurance, paiud 100 pounds to rent to kids boosters), etc.