car was a little smaller than expected we have driven a Panda before and found this a spacious vehicle. we were given a Toyota Aygo and this was a lot smaller
We were told we had to pay £50 in airport taxes but on closer inspection this was due to the car being a new diesel one - none of which we asked for. We have tried disputing this but the staff wouldn't give us a car without us paying it. We'll never use them again
The service was very good, but I'd purchased the car with reduced excess through easyrenters.com and when I arrived at the office, goldcar attempted to sell me the same excess despite that being obvious through the booking.
Also, slow to return the deposit.
About QEEQ:10.0/10
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