Internet are a rip off company they have charged me money without my permission for an unknown reaso

All good, no problems, deposit was a bit harsh!

Obligation de payer 27€ en plus pour soit disant éviter de payer un supplément de 50€ si le plein d'essence n'est pas fait ! Inadmissible !

Très très insistants pour vous faire prendre leur assurance (très chère), jusqu'au point de vous faire peur. Mais à part ça, tout s'est passé normalement.

Long queue for desk.No car available when we went to desk. Spent around 40 minutes with attendant( very nice but dealing with a car shortage she didn’t create) New car finally arrived, total time probably 90 minutes. Discovered after 3 days that spare tire had been removed, only a small compressor no emergency aerosol Majority of our journeys were autoroute and we would have been stranded if we had a puncture. Gold car staff did not tell us this at pick up and on return said we would have to drive on flat tyre until at a service station Very dangerous advice not to mention destruction of tyre and wheel. Disappointing experience having had Gold car for last 4/5 rentals

I have booked a car in Toulouse for 5 days at a good rate of 93€. When I arrived to pick up my car the staff was very pushing and very demanding to add on top of this price an insurance fees of 137€ to cover all risk... + 50€ to get out of the border + 8€/day to be upgraded etc.... I said that I was not interested so the agent sounded upset and became not very friendly ! He demanded me to sign several papers to says that in case of any problems (even not responsible) I would be charge a lot of money + they withdrawn from my account 1215€ as caution!!!! The pressure was very hard and on top of that when I took the car the front tyres were totally worn out... The hostess could change the car since she had no other keys!!! I sent the pictures of the car and the tyres the next day morning and requested the full insurance because of the risk to drive such car, but I was answer that it was not possible and they only propose to change the car.... But that meant to do 250kms more for me !!! So I drove very carefully and I canceled several destinations ion the maintain because of the technical and finacial risks. I have booked a lot of cars in my life (I am 55yo) and it is the first time I am so stress and unhappy.