This was the worst car hire I have ever had. The booking stated that the pick up was in the terminal but this was not the case. We had to go on a shuttle bus which is not what I had booked. The car was in poor condition - lots of dents on the outside, and on the inside, the radio had been removed, the phone charger didn't work, the brakes squeaked loudly and the car shuddered when I drove it. Really awful and I will not use this company again
“introduced to easyrentcars.com by my daughter. Will always use you from now on.”
About GREEN MOTION:7.3/10
Clearly Europcars were not happy to do this deal, as it was much cheaper than their standard rates.
The car was booked for 10PM but we did not receive it until 12 midday. The rep at Europcars did say they would give us a free upgrade, because of the wait but this did not happen. The vehicle we had was fine though. The address given -green motion- gave no indication that it was europcars. and only by phoning directly was this established. Our hotel was right next door to the europcar depot.
The paperwork states go to Europacar I waited there 30 mins to been seen and was told they had nothing to do with it
Eventually found driver and everything smooth after that
The web site says that the car is on site at the airport but it is not and hasn’t been for 3 years. It doesn’t say car park 5 for a shuttle bus to go off site. This was very efficient but none the less not what I expected and very annoying.
Car was adequate, condition of the car was not great.
When booking I chose a company based in the terminal. Upon arriving at the desk I was told that green motion are no longer based at the airport and that I would be transported by minibus to their off site location.
I really think this needs to be made clear at the time of booking.
Despite this little miscommunication the driver was very helpful and it was only a short drive to collect the car.
Having already payed for premium insurance made the collection process quick and easy .
About QEEQ:10.0/10
Please update your information about the location of green motion as they informed me they have been off site for nearly a year.
Counter staff (Europcar) were really friendly and helpful. Car was easy to find and close to the terminal building. The vehicle was perfect for our purposes. Drop off was very easy and straightforward.
Very large depositand constantly tried to upsell throughout the process.
Noticeably poorer quality/condition cars than other providers.
Greenmotion in Cyprus is actually Europcar
Absolutely shocking a rental car with over 45 000 miles a clutch that is held up with cable ties a steering wheel that you can feel it hit your feet every time you turn and they wanted to charge an extra 40 euro for picking up from europcar for that price ill get myself a car the size up besides for the fact I paid for a Mitsubishi colt and got a opel corsa which is in a different category (basically your renting from europecar but since you don't rent directly from them they give you the worst car)
All good and did not collect the flagged out-of-hours charge. The depot previously traded under the Thrifty brand which I had used in the past on a couple of occasions. Waited maybe 20 minutes for shuttle transfers to and from the rental depot.
About QEEQ:10.0/10
Very impressed. Cannot think of anything that could have improved the experience
Should have said europcar. I had no idea what green motion was and had to ask.
They sent me to fill up my car when I turned it in after I had just filled it up! The guy did not read the gauge correct and did not believe me. So I had to leave, find a gas station and spend 1 euro to top off and show my receipt. The car was a high mileage piece of junk.
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