Quick email responses, free shuttle service provided. When picking up the car, scratches on the vehicle were clearly marked on the order. They also mentioned that we did not need to wash the car since we were on vacation.
Extremely dissatisfied. This is the worst car rental company's service I've experienced in years. First of all, the company is not called rounte1 but Geysir. You can't find it in the airport guide at all. There are always a dozen people lining up at any time in the store, and you can't see any service staff. Everyone is just waiting foolishly, whether it's picking up or dropping off the car.
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Daphne Lattimore
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