Overall, it's pretty good. Although the car has clocked over 100,000 kilometers, it performed excellently during the trip in Iceland and was quite easy to drive.
The overall experience of picking up and returning the car was excellent. The staff were very welcoming, explained everything in great detail, and shared some useful tips for driving locally.
Very satisfied. The car rental staff were quite patient, and we communicated using translation software without them showing any impatience. When returning the car, there was a small stone chip on the windshield, but we couldn’t confirm if it was caused by us. After discussing with the rental company, no charges were applied. The whole communication process was pleasant. Kudos to the car rental company!
The shuttle service right at the airport entrance is extremely convenient, and there is a drop-off service to the airport. The service is truly excellent. The provided studded snow tires ensured no slipping throughout the trip, whether on snowy, rainy, or regular roads. Very safe. It was my first time driving a hybrid car, and since I couldn't hear the engine, I thought the car hadn't started. The staff ended up laughing at me for that.
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