Initially, I was worried about hidden charges when picking up the car. I specifically told the staff that I had already bought insurance through QEEQ, and they reassured me that there was no need to purchase additional insurance. They didn't try to upsell any services afterwards. It was a smooth and reassuring experience.
“Nice ride, smooth booking via Qeeq, painful pickup at Lava Rentals”
About Lava:6.0/10
The car was in an amazing condition, but the pickup process was so painful.
Had to wait 45 minutes for the pickup at the airport to reach the Lava rental site and then another 90 minutes to pick up the car. Lava needs more staff to handle the demand.
About QEEQ:10.0/10
Easy and smooth booking process. Would be better if the full insurance cover could be integrated with the car rentals themselves, so they can also recognize that and don’t end up blocking a significant deposit for the excess
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Sebastian Acheson
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