The service from the staff at scandia Rent was superb. The team member spoke great English he was polite and explained everything very clearly. I was able to compete the booking and reservation within 10 minutes.
About QEEQ:8.0/10
Good website easy to navigate and my booking was prepared well.
Scandia Rent was by no means professional or efficient. Appears to be run by individuals with varying degrees of knowledge and customer service. At the drop off location no one with even minimal English was available.
Le personnel attendait dans la file pour donner les clés aux personnes sans savoir qu on était dans la même file..
Extension.de la location très facile et efficace avec personnel aimable au téléphone.
Took ages to find the scandia rent desk at Helsinki airport not with other car hier rental desk. Then ages to walk to the car park at the petrol station at the far side of the airport. On return to said car park there was no one to leave keys with and no answer on the phone numbers given so hanging around trying to find someone to take keys back. Not sure the total yaris we were supplied with should be in the same vehicle class as the VW polo we booked?
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