PONY was, hands-down, the best rental car experience we've ever had! Their level of service goes above and beyond: privately picking us up and dropping us off to hotels and the airport, providing car chargers, and providing all the right information to drive safely in Taiwan. Highly recommend to anyone traveling to Taiwan - it made our road trip experience the best it could possibly be.
“Self-Driving Tour Around Taiwan: Taipei-Hualien-Kenting-Tainan-Taichung-Taipei”
About PONY:10.0/10
The Taiwanese staff were very nice and professional. Our car broke down halfway, and even though it was after business hours, they quickly contacted a repair shop and solved the problem.
The person in charge was on time on arrival to airport. He was very pleasant and friendly in attending to our request etc: clip for phone used for navigation, charger port in car, and was very detail in teaching us how to use the car .
return process was very fast and he took us to the mrt station in airport as well .. thanks for making out taiwan trip wondeful.. car was great
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