“The price was 7 times more expensive than advertised, plus 2500 deposit. Bad ! I never saw the car.”
About Horspower Car Rental:2.0/10
I could not see the car that they were supposed to rent me. They have no cars parked there. The offices are not professionally installed, no counter, no AC on the premises. It look like the offices of a mechanic. Really bad experience. I cancelled the reserve because of the exorbitant amount of money they requested from me. I have my own transponder, and yet they wanted to charge me for the tolls in advance at very expensive rate.
The pickup was complicated, there was no desk to check in from the airport. We had to have another rental company call HP for us. They showed up in twice the estimated arrival time. The car they gave us had not been washed and the windows and mirrors were filthy, I had to stop at a gas station to clean them so I could drive safely. The insurance that I have for rental cars was not one of their "partner insurance" companies, so I had to pay extra each day for liability, which is a joke seeing as it shouldn't matter which company sends you a check for damages. They also said there would be a $20 charge each time I use a toll road + the toll road fees unless I paid them 5$ per day extra. This place is a scam and a rip off, I'm going with the big name companies next time.
Car hire Companies AT Miami International Airport, MIA
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