We prepaid the full amount on the app, but the rental company still charged over 200 dollars on-site. We didn't select any additional services, and this amount cannot be removed from their system as it is a mandatory insurance fee. The customer service said this amount could be refunded, but I haven't received it yet.
“A reasonable. Aer let down by very poor customer services”
About Alamo:6.0/10
We had to wait in a que for over 45 minutes ,when the paperwork was eventually completed despite pre registering we had a further wait as no vehicle was available
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