Extremely satisfied with the car rental experience. The pick-up process was convenient and quick. Simply present your order and international driving permit, sign the printed documents from the staff, and swipe your card to complete the transaction.
“Good customer service but smaller than requested car”
About Alamo:9.0/10
I specifically ordered a Skoda estate but ended up with a suv with a smaller trunk space. Not sure if this is an Alamo issue or easyrentcars but car luggage space was smaller than it should have been.
“Good experience until something went wrong and then appalling customer service”
About Alamo:7.7/10
Car was upgraded but when the accident happened, Alamo were none responsive, leaving me, the wife and 2 children stuck in the middle of the forest. Eventually after 5 hours managed to get a courtesy car, this they cancelled 3 days later with no warning. Only on threatening to not pay the collision damage amount did they pay for a courtesy car but we had to get a bus 4.5 hours to pick it up.
Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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