CAR RENTAL REVIEWS ON NATIONAL AT CHIANG MAI AIRPORT, CNX

If the process confirmation could be quicker, it would be even better.

The car condition was rather poor. Later, I planned to return the car in the city. When I called customer service, they said it was fine and gave me a local contact number. However, when I reached out to her, she said there were not enough staff to pick up the car from my location. The experience was quite disappointing!

The staff are very friendly, and the car pickup and exchange process is very fast, all done at the counter near the airport entrance.

The car had many scratches, and the staff who gave us the car was very impatient when we asked to mark them. More Chinese signs would be helpful to avoid language barriers.