CAR RENTAL REVIEWS ON THAI RENT A CAR IN KOH SAMUI

During the car return, the staff tried to extort money from me, pointing out a scratch that could only be seen from a specific angle, and asked for 2500 baht to settle privately, otherwise, they would deduct 5000 baht from my deposit. The scratch could only be seen under certain lighting and angle. I had taken photos of any visible paint damage during pickup, but this scratch was really hard to notice, probably only detectable by the staff. This kind of scratch could be fixed with waxing. Also, I had bought insurance which surprisingly didn’t cover this kind of damage? I had to catch a flight after returning the car, so I didn’t have time to find a place for waxing, plus they wouldn’t let me go without signing. They even raised the price during the argument, starting from 2000 and later increasing to 2500 when they saw I was in a hurry to catch my flight. Very malicious behavior!

The store is easy to find, the staff are very friendly, and both pickup and drop-off were quite fast overall.

Follow the rules

Like: On the 3rd days night the car not battery, so they change another car in the next morning to me. 24 hours call line

Definitely recommend

The rental company offers door-to-door service, arrives on time, and the car is in very good condition.

Although some staff members did not speak English, the overall experience was very good.

A very good rental company, enthusiastic and efficient.

There is never anyone at the counter.

Great service!

Acceptable

The service is excellent. They offer door-to-door delivery and are very punctual. The car is new and the rental process was very enjoyable.

Picking up the car at Samui Airport was extremely convenient. They only checked the confirmation slip and passport, with almost no document verification needed. The car was very new.

Good service attitude.

Slow efficiency, mediocre service

Absolutely fantastic

Friendly staff, offered an upgrade

The staff was very kind, I'm very satisfied.

The service is pretty good.

Excellent service, guided by staff, accompanied inspection, easy and quick car return, friendly service