KOH SAMUI CAR RENTAL REVIEWS

Very good, the staff will greet you at the airport meeting point with a sign.

The airport counter was very easy to find. Communication was generally smooth. The process of submitting documents and getting the car was also seamless.

Pretty good.

It's okay.

Service was pretty good overall, I’d definitely recommend them.

Satisfactory

The service attitude was excellent.

The service was excellent. I purchased basic insurance on the platform and upgraded to full coverage on-site, so there was no need for reimbursement. The store didn't inspect the vehicle much. Everything was very quick—15 minutes to pick up the car and 5 minutes to return it.

The service is acceptable.

Satisfied

Very satisfied.

Excellent.

Staff were friendly, but when I went to pick up the car, the model I’d booked wasn’t available. They said they were “upgrading” me to a 7‑seater SUV, but what I actually got was an old car with over 100,000 km on it. That said, it drove fine overall.

Super quick and hassle-free.

The service was thoughtful, they even delivered to the departure terminal.

The service was good, but the car's condition was average. The car was in very poor condition. The taillight was broken, the steering wheel was misaligned, and the car body had multiple scratches. Thankfully, I purchased full insurance, or else I would worry about disputes when returning the car.

I rented a car twice, the overall condition was good and the vehicle was clean.

Overall, the service is satisfactory.

Very satisfied.

Staff were really friendly and when I asked to return the car later they agreed right away, no fuss. Only downside was the car itself – it was in pretty rough shape, already done 150,000 km, and had really basic features.