“Terrible experience with Budget car hire, be aware of additional charges.”
About Budget:6.0/10
Unexpected charges at the time of the booking it was clearly mentioned that collision waiver is included. When I picked the car I was sold additional car insurance for €175 which was more than the actual rental amount of the car for four days. I was told I wouldn’t be given any vehicle unless I paid for the additional insurance for excess on the car. This was certainly not mentioned in the booking documents and process. I contacted QEEQ but no satisfactory reply was given to me.
About QEEQ:7.0/10
Very slow to respond, didn’t give any conclusive response, I claimed €175 which were charged compulsive without my agreement
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