Very satisfied, picking up and returning the car was especially convenient, and they offer paid in-car Wi-Fi service, which is fantastic. The car's condition was excellent!
“Terrible experience with Budget car hire, be aware of additional charges.”
About Budget:6.0/10
Unexpected charges at the time of the booking it was clearly mentioned that collision waiver is included. When I picked the car I was sold additional car insurance for €175 which was more than the actual rental amount of the car for four days. I was told I wouldn’t be given any vehicle unless I paid for the additional insurance for excess on the car. This was certainly not mentioned in the booking documents and process. I contacted QEEQ but no satisfactory reply was given to me.
About QEEQ:7.0/10
Very slow to respond, didn’t give any conclusive response, I claimed €175 which were charged compulsive without my agreement
The vehicle condition was not jointly confirmed, and after I signed the electronic contract, they did not provide me with a copy as promised. They said they would send it via email, but they didn’t. Since there was an incident involving the rear bumper during reversing, I needed to file a claim later. However, the store failed to send me the contract copy as agreed, requiring the platform to step in and coordinate. This was very untrustworthy.
The staff at the airport rental office kept pushing their personal insurance, claiming that any insurance purchased through other platforms would be invalid. In the end, they could inexplicably charge you 400-500 euros or more during the final vehicle inspection. Never pay the 1000-euro deposit—once you pay it, you won't get it back.
The staff were very nice and welcoming, but their phone lines were unreachable. The car broke down in the middle of the grassland, and it was impossible to contact the car rental company or roadside assistance. We were only able to get out of the situation thanks to the help of kind locals.
The first interaction with the staff at Green Motion was really bad, the wait time was too long. But they try to do the best to help and fix the issues we've got on the renting process. For next time I think I prefer to pay a bit more and rent from someone else. Sorry Green Motion.
Rented from AVIS. The car was in good condition, with 40,000 km and 98 octane fuel. It had features like lane correction and automatic locking when the driver leaves.
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