La voiture était mieux que prévue.
Par contre, j'ai été débité deux fois pour la location. 1 première fois par easy rent cars et une seconde fois lors du retrait !! La personne au guichet m'a assuré que c'était un dépôt et non débit.
About QEEQ:10.0/10
Je n'ai pas rencontre de problème avec la plate-forme.
El alquiler según la página se haría desde el aeropuerto pero resultó que la oficina no estaba en el aeropuerto, sino en un polígono en el concesionario de Wolksvagen. Esto provocó pérdida de dinero y tiempo.
Great service until I had a puncture. No spare wheel so called the Europcar emergency number. Car arranged to to be picked up on the Saturday, but taken to VW dealership and no communication until I called on the Sunday asking what was happening. Then told VW dealership was closed and I would have to wait another 2 hours for a replacement car to be sent from Gothenberg airport. I was therefore without a car for over 24 hours which happened to coincide with when my son's wedding was taking place!!! I managed to borrow a car from a friend at great inconvenience to him and me. The car was used to drive my son to the church hence my frustration along with alot of wasted time, calling Europcar, arranging time to pick up new car etc etc. Not a great experience and I feel I am due a refund as I had the car for at least one day less than I had paid for.
“I am using QEEQ for all my recent rents, everything works perfectly and with reasonable price!”
About Europcar:10.0/10
Very friendly staff. The representative gave us all the information required and was really helpful and kind.
About QEEQ:10.0/10
I use QEEQ for few years already. Their service is always great, large choice of vehicles of all sizes and price. In case of need, their customer service do maximum to assist.
You need to communicate via phone in English before renting the car. There's no dedicated staff at the rental location and no POS machine. They require credit card authorization in advance via email. I rented a Golf but got an Audi A4 instead. The final bill was confusing and I'm not sure which car's rental fee was charged. Fortunately, nothing went wrong after returning the car. Overall, it was okay.
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