HERTZ CAR RENTAL REVIEWS IN SWEDEN

Like: Friendly staff, fast pickup, good location to take a car:)

Did not inform about changing to snow tires, got a ticket in Norway.

I have still not have had confirmation that the deposit will be returned to my credit car. I was told I would be informed by email within 24 hours it's now 48+.we were given a Volvo x40as the car ordered was not available

Kiruna Airport is quite small, and there was no queue when we arrived, making the pickup process very smooth.

The car was in superb condition. There was confusion at pick up whereby the infant car seat provided was for a toddler rather than a baby, and at midnight there was no one there to help install the correct seat so we had no isofix or anything for the length of the stay. Also inconvenience at midnight with a tired baby and child to try and work out what to do. However that was the only issue.

They closed at 3 PM when I went to pick up the car. After contacting them by phone, I was informed I could use the self-service machine. It wasn't very convenient, and I had to make several calls for guidance. Additionally, it recommended a lot of extra insurance.

Like: We loved the whole experience, super quick and friendly and we also got an amazing upgrade to a one month old Volvo!

Satisfied with the car pickup

Hardly any queue, got the car even though we arrived earlier than expected

Service was very patient, pricing was clear.

The Hertz staff in Stockholm were very considerate and provided thorough explanations. They clarified all issues with the car. Returning the vehicle was also very convenient and didn't take any extra time.

Appriciate if they can offer cars with more seats like 7 seats or 9 seats

NA

The vehicule and the service of the counter staff in Malmo were excellent. We would recommand it.

All went very well on the platform, so we have no comments to do.

Satisfied

Overall service is satisfactory

Average, because the self-service doesn't accept Chinese passports. Customer service had a poor attitude.

Fast paperwork

Close to the airport exit, simple procedures.

Очень плохо. Прокатная компания занимается обманом. Машина была с пробегом в 50 тысяч, но в приемлемом состоянии. На следующий день после сдачи автомобиля предъявили царапину на колёсном диске размером в 1 см! При желании таких мелочей по машине можно было найти ещё сотни - т.к. машина не новая. За неё компания взяла 250 долларов, что в 2.5 раза превышаем стоимость аренды автомобиля. Судя по отзывам на гугле - такая схема практикуется шведским подразделением компании постоянно.

Easy car pickup.